Xianning completed the province’s first financial dispute case online mediation

Xiangcheng Metropolis daily news (reporter Xu Lang) “do you both sides agree on the credit card repayment matters?””Good, now start to sign the people’s mediation agreement, please confirm the two parties, electronic signature on the current interface.”On February 10, the reporter learns from the eco-circumstances finance association of consumers’ rights and interests protection, the people’s bank of the eco-circumstances in recent guidance eco-circumstances financial consumption disputes the people’s conciliation committee (hereinafter referred to as “the eco-circumstances gold committee”) to use China’s financial consumer disputes conciliation network video mode, a successful mediation in the credit card payment disputes, and for the conciliation document by the parties on the spot.It is reported that this is China’s financial consumption dispute online mediation platform (financial dispute mediation platform) and the people’s court mediation platform, Hubei province’s first successful online mediation of financial disputes through the platform.It is understood that the mediation of the credit card repayment dispute is xianning within the jurisdiction of a commercial bank and customer Wu between the credit card overdue repayment dispute, the amount of the case is less than 5000 yuan.After accepting the case, the People’s Court of Xian ‘an District assigned the case to the Financial Investigation Commission of Xianning City for mediation on the mediation platform of the people’s Court.Xianning Financial Commission accepted the case on the China Financial Dispute mediation network and appointed mediators online.Under the condition of the mediator with full communication, understand the Wu Mou work in zhejiang, repayment difficulties but repayment willingness, then through China’s financial consumer disputes conciliation network to carry out online video, guiding the parties to clarify the facts, resolving contradictions, eventually the two sides agree on the credit card payments, and lines on the signed the people’s mediation agreement.Since 2021, the People’s Bank of China and the Supreme People’s Court have jointly promoted the connection between financial dispute mediation platforms and those of the people’s courts, and established a “total-to-total” online litigation and mediation mechanism for financial disputes to realize data exchange and connectivity between the two mediation platforms.In order to promote the implementation and effect of this model, Wuhan Branch of People’s Bank of China guided The Central and Branch government of Xianning City to jointly establish a diversified financial dispute resolution mechanism with The Intermediate People’s Court of Xianning City and the People’s Court of Xian ‘an District, tested and connected the two platforms, and carried out mediation work.This mode breaks the geographical and time limits of mediation services, and effectively reduces the litigation fatigue of both parties involved in the case. The commercial bank in this case promptly recovered the principal and part of the interest of the credit card arrears, and Wu also avoided the adverse effects of long-distance court hearings and becoming the person subject to enforcement for breaking promises.Disclaimer: The copyright of this article belongs to the original author, if there is a source error or infringement of your legitimate rights and interests, you can contact us through email or wechat, we will deal with it in time.Email address: jpbl@jp.jiupainews.com;Wechat id: Jiupai6688 (Note to add and withdraw)

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